Forms of Accepted Payment
We accept Visa, Mastercard and American Express cards with or without a Paypal account. Items will be shipped once payment is recieved. Currently, when a purchase is made, the Paypal platform is used, and your payment information is handled by them and is NOT shared with us. A Paypal account is not required, however, during checkout, the payment method 'Paypal' must be selected to securely checkout. Once you confirm your order, you can use your Visa, Mastercard and American Express cards with or without a Paypal account.
If you are not comfortable with the using your credit card online, you can also place an order by phone. We do not accept orders via e-mail for security purposes.
Security and Privacy
We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe Internet transmission of your personal information. We do not store credit card details and at no time do we share any of our customers information with any other parties.
Taxes and Duties
Orders shipped to Canadian addresses are subject to 5% GST. Orders shipped to B.C. are also subject to 7% PST (Note: children's clothing are exempt from PST).
Our Guarantee
We want you to be satisfied with everything you purchase from PrincessOlive.com. If a product is unsuitable, please contact us for a refund or exchange. Items should be in original condition and returned with postage paid within 7 days of receipt. We will exchange the items or refund the purchase price, however, shipping costs will be the customer's responsibility. Please contact us before returning any items with the reason for your return.
Security and Privacy
We use Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe Internet transmission of your personal information. We do not store credit card details and at no time do we share any of our customers information with any other parties.
Taxes and Duties
Orders shipped to Canadian addresses are subject to 5% GST. Orders shipped to B.C. are also subject to 7% PST (Note: children's clothing are exempt from PST).
Orders shipped to US addresses are not subject to any Canadian taxes. Orders shipped outside Canada may be subject to customs import duties and/or taxes and are the responsibility of the customer.
Our Guarantee
We want you to be satisfied with everything you purchase from PrincessOlive.com. If a product is unsuitable, please contact us for a refund or exchange. Items should be in original condition and returned with postage paid within 7 days of receipt. We will exchange the items or refund the purchase price, however, shipping costs will be the customer's responsibility. Please contact us before returning any items with the reason for your return.
